Data collection

When you use the Services, we may collect the following types of information:

Information you provide to us directly.

For certain activities, for example, when you register, use our telemedicine services, sign up for our alerts, or communicate with us directly, we may collect some or all of the following types of information:

Register. contact information, such as your name, email address, date of birth, and mobile phone number;
Payment Information If you make a payment by credit card, we will collect certain information such as your credit card number, expiration date and security code, in addition to that a third party service provider who manages payments for us will have your credit card information;
Health Care Providers For health care providers, we will collect certain information about your business, such as job title, area of practice, primary specialty, medical licensing status, gender, date of birth, languages spoken, educational background, address, photo, professional license information, and bank account information;
Personal health information. We will obtain any optional information you decide to add to your Liken profile ("Profile"), such as health goals, medications, medical conditions, diagnoses, past treatments, general health, health insurance, location, and other information about you. Health conditions and treatment recommendations often depend on your age, gender and where you live. Having reliable profile information allows the site to give you a personalized experience and helps the site doctors to provide you with an appropriate treatment plan, including the development of machine learning techniques.
other information. We will also collect any other information you provide to us.

Information we collect automatically.

We may automatically collect certain information when you use our Services, such as your Internet Protocol (IP) address, device identifiers, advertising, browser type, operating system, Internet service provider, the pages you visited before and after using the Services, the date and time of your visit, information about the links you click and the pages you view in services, and other standard server log information.

It may use cookies, pixels, local shared objects, and similar technologies to automatically collect this information. Cookies are small pieces of information stored by your computer's web browser. Pixels are tiny images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs," that can recognize cookies, the time and date a page was displayed, a description of the page the pixel is on, and similar information from your computer or device.

We may also collect Technical Data to address and fix technical problems and improve our Services, including memory loss in your device when a system or application failure occurs while you are using our Services. Your device or browser settings may allow you to control the collection of this technical data. This data might include parts of a document you were using when a problem occurred, or the contents of your communications. By using the Services, you consent to the collection of this technical data.

Information we obtain from your approved healthcare providers and other sources. In connection with your treatment, we may collect medical records from past, present and future health care providers. This may include information regarding diagnoses, previous treatments, general health, laboratory and pathology test results and reports, social and any family history of illness, records of phone calls and emails relating to your illness.

Use of information

In general, we use the information we collect online to:

operate, provide, maintain, improve and enhance our Services;
Personalize your experience on our Services, for example by providing personalized content and recommendations. For example, we use your email address to help you create, sign in to, and manage your account on our Services. This allows us to personalize your experience and provide you with relevant information. also supports features that help you better understand, participate in, and track your health and provide you with personalized and relevant information;
understand and analyze how you use our services and develop new products, services, features and functionality;
Create a profile about you and make automated decisions based on your information to better answer your questions about your health and effectively classify your symptoms. This information is not used for marketing purposes;